Carabao Cloud Solutions, Inc. is a fast growing company based in Tayabas, Quezon Province. We are in a pure onsite set-up here in the province that works with IT companies or MSPs in the USA that use the latest tools and technologies in anything from cloud solutions to cybersecurity.

 

We aim to provide strong IT jobs with competitive salaries for the Quezon Province community. We'd also like to give this opportunity to those who are looking for a work-life balance and career growth. Combined with a lower cost of living and a healthier environment in Quezon, CCSI is indeed a great place to achieve your lifestyle and career aspirations.

 

Essential Duties and Responsibilities

 

• Serve as the highest escalation point for L1 and L2 technicians, resolving complex issues involving servers, cloud platforms, and network infrastructure.

• Provide advanced support for Windows Server environments, Active Directory, Group Policy, DNS/DHCP, and virtualization technologies.

• Oversee the configuration and operation of cloud platforms (AWS, Azure), ensuring smooth and efficient system functionality

• Regularly apply patches, updates, and security fixes to operating systems and applications to mitigate vulnerabilities and ensure optimal system performance.

• Configure, monitor, and troubleshoot firewalls, VPNs, switches, and routers; ensure secure and efficient connectivity.

• Proactive monitoring of systems and alerts.

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Required Skills and Qualifications

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• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• Experience handling MSP clients

• 5+ years of IT support experience, with at least 2 years in a senior or escalation-level role.

• In-depth understanding of Windows Server environments (2016/2019/2022), Active Directory, Group Policy, and PowerShell scripting.

• Proven hands-on experience with cloud platforms such as  Microsoft Azure.

• Knowledge of Windows and Linux servers, virtualization technologies (VMware or Hyper-V).

• Excellent English verbal and written communication skills.

• Proficient in using and managing ticketing systems (e.g., ConnectWise, Zendesk, Autotask).

• Can amend to work during the night shift, holidays, and weekends.

• Amenable to work in Tayabas, Quezon Province onsite.

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Job Type: Full-time

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Pay: Php 70,000.00 – Php 95,000.00 per month

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Benefits:

• Paid vacation and sick days

• Health insurance

• Opportunities for promotion

• Paid training

• Regular salary evaluations

• Team building events

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Supplemental pay type:​

• 13th-month pay

• Referral bonus

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Mandated Benefits:

• 10% Night Differential

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Schedule:

• 8-hour shift – 5 days / week

• Rotational shift

• Tayabas, Quezon Province: Reliably commute or planning to relocate before starting work (Required)