Do you want to work with world-class MSPs in the U.S.? 

We’re looking for IT professionals who are hungry for growth and ready to level up to global standards! 

Carabao Cloud Solutions, Inc. is a staffing company based in Tayabas, Quezon. We connect top Filipino talent with U.S. companies and Managed Service Providers (MSPs), supplying them with skilled professionals in cloud solutions, cybersecurity, networking, and technical support. As an offshore team member, you’ll be fully integrated into their operations while working from the Philippines. 

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This opportunity is perfect for individuals seeking work-life balance, career advancement, and access to global-standard IT experience. With the lower cost of living and refreshing environment in Quezon, Carabao Cloud Solutions offers an ideal place to build both your lifestyle and your long-term career!

 

Duties and Responsibilities:

• Respond to and resolve support tickets through ConnectWise in a timely, professional manner. 

• Monitor client environments using Remote Monitoring and Management (RMM) tools. 

• Perform troubleshooting for Windows servers, desktops, networks, and connectivity issues. 

• Support and manage Microsoft Azure administration, including user management, virtual machines, and resource provisioning. 

• Utilize expertise in Active Directory, Office 365, and Microsoft Azure to manage user accounts and maintain system integrity. 

• Deliver excellent customer service and technical support via calls, emails and remote. 

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Required Skills and Qualifications:

• Minimum 1 year of professional experience in IT support (desktop, software, or hardware). 

• Proficiency in installing, upgrading, and configuring software via remote tools. 

• Strong troubleshooting skills for Windows and MacOS systems. 

• Hands-on experience in server and network troubleshooting. 

• Excellent communication and problem-solving abilities. 

• Willing to work night shifts, weekends, and holidays as required. 

• Must be amenable to work onsite in Tayabas, Quezon Province. ​

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Job Type: Full-time

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Salary Range: Php 20,000.00 – Php 40,000.00 / month

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Benefits:

• Paid vacation and sick days

• Opportunities for promotion

• Paid training

 

Language:

English (Required)

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